Do you have a storefront?

We are currently available online. If you have any questions and need more assistance prior to making your purchase, do not hesitate to reach out to us, so we can help you make the perfect choice.

When can I expect to receive my  package— are there currently processing or shipping delays?

We have committed to ensuring you get your jewelry pieces in time. We ship with UPS to ensure it gets picked up from our doorsteps and arrives at your doors, with the utmost care and attention.

Estimated Shipping Time
United States: Standard: 5-7 business days
Canada: Standard: 2-5 day

Tell me about shipping?

We offer flat rate shipping of $10.00 to anywhere in Canada and the United States. Worldwide shipping is a flat rate of $35.00. 

Free Shipping is applied when you spend over $100.00

 

Are taxes and duties included in my order total?

Yep! If your order is subject to duties, taxes, or related fees, you'll be charged at checkout (you won’t need to pay anything extra when your package is delivered). We collect the amount for sales tax and duty at checkout.

Do you ship to Canadian PO Boxes?

Orders are shipped via UPS and require a residential or business street address.

When will my order ship?

Here’s how it works: you order, we process, then we ship.

Processing takes 1 to 2 business days (and orders placed after 2pm ET are processed the next business day). UPS will pick up the order and you will get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

I'm having problems with the tracking.

Sorry for the inconvenience. Sometimes with automated systems, some information maybe missed. Reach out to us at concierge@bellocosa.com and we can provide you with your tracking number. 

How can I edit my shipping address?

If your order is shipping to an incorrect address, please email concierge@bellocosa.com

How can I change the country I am shopping in?

Click on the upper left tab to change currency you wish to shop in.